- Why are games not marked as new on the Insights screen?
Games are only marked as New if they are new to the player marked as ‘Me’.
Games are only marked as New if there are Plays that are marked as New for you.
- How do I mark a Game as new for players?
When adding a play, tap a player’s name and tap the New player switch.
To make the app set this automatically, turn that option on in the Settings.
- Can I post a play to another BGG user’s account?
No, BGG doesn’t support that, even though you can enter the BGG username for a player.
- What does the green bullet or open circle mean?
A filled green circle means: not posted to BGG. An open green circle means: posted to BGG, but updated in the app since then.
You can enable display of the circles in the BGG settings in the app.
- How does the Players pie chart work?
The player pie chart displays the relative number of opponents you have. Alternatively you can view it as each player’s win chance overall (assuming all plays are competitive). Yes, it would be more exact as a bar chart, and might be changed in the future.
- Why can’t I find the game I want to add to the app?
Board Game Stats uses the BoardGameGeek search to look for games. Sometimes this search function can be down (while the rest of the BGG website still functions). If you have no results but you did expect them, this is probably the reason. You can check for yourself: go to the BoardGameGeek website, type in the search field and press enter. If you don’t get results, the search is down. If that’s the case, the BGG admins will be on top of it already and fix it as soon as possible.
- How do I post to BGG?
You can post a play to BGG by pressing the little BGG button on a play’s overview screen. The first time your BGG credentials will be asked.
You can enable Auto-post in the BGG settings to post a play to BGG automatically as soon as you save it.
To post a lot of plays at once, use multiple-select in the list of plays and select Share > Post or Update to BGG…
- Why do I have Ignored plays?
When importing plays from BGG plays that have missing data are set to Ignored for stats. This is to prevent your win percentage from being skewed. This is a setting on the import screen.
- Why is there no default text when I post to play to Facebook?
BG Stats uses the default sharing implementation of Facebook to share a play to Facebook. Facebook doesn’t allow default text to be set via this method, presumably to prevent bots from posting or from too many similar posts from appearing. The image you added to a play or of the played game will be posted to Facebook though.
- Can I log multiple plays at the same time?
It’s not possible to log multiple plays at the same time. Each play in BG Stats is unique so it can have its own wins and scores. You can however easily duplicate a play. Just press the Add play button when viewing an existing play’s overview screen, and most data will be copied into the new play. If you want to copy the date as well at this time, you can configure so in the Settings.
- How can I best log (solo) games that have no winner but do have scores?
You can add the same game a second time in the app, and log your solo and competitive plays on the two separate entries. This way the stats for each type of play don’t influence each other. The game is counted as two separate entries in Insights and Challenges though.
- Can I sync between iOS and Android with Cloud sync?
Yes, you can sync between all your devices; phones, tablets, iOS and Android with one Cloud sync account.
- What do I do when I have duplicates in my data?
You can read more about preventing and fixing it here.
- What happens when I go to Android from iOS, or vice versa?
Unfortunately, you will need to purchase the app and its in-app-purchases again. Both platforms have completely separate stores, and both apps are developed in separate environments. Only your Cloud-sync subscription, if you have it, will transfer between platforms without repurchasing.
- How to transfer data to a new phone?
You can transfer your data in three ways: use Cloud sync (it’s free for the first two weeks); make an export, and import the created .json file; or import your plays from BGG if you’ve posted them there. The easiest and most complete transfer is provided by Cloud sync (excluding play images and custom game images). The export-import contains the same except for custom player images. The BGG import is the least complete, because BGG doesn’t store your game setting, some custom play data, nor your challenges. Read more here.
- Why doesn’t dark mode work on my Android phone?
For Dark mode to work you’ll need Android 10 or newer. For some systems, like the Redmi, you’ll need to follow these steps to enable dark mode for BG Stats (thanks to Tomasz for finding this): Go into Setting -> Display -> Dark Mode. At least temporarily turn on the global Dark Mode to get access to advanced dark mode setting. Go into Advanced settings -> Individual App, find BG Stats and move the slider next to it turning it on.
- My game images are not loaded correctly, can I refresh them?
You can clear the image cache of BG Stats. On iOS, go to Settings -> Help, About and Contact and scroll down to the Maintenance section. Tap ‘Clear Game Image cache…’ there. On Android, get App Info in the Launcher by long-pressing the app icon, and choose Storage & Cache in the dialog that appears. Tap the ‘Clear cache’ button there. Don’t use the Clear storage button – this would erase all data in the app.
- Can BG Stats run on M1 Macs?
I’ve tested this (using the Catalyst feature) on non-M1 Macs, and there are multiple issues to work out before it will work good enough to hand over to users. I don’t have an M1 Mac yet, so will test that as soon as I’m due for an upgrade.