Welcome to our support page!
Below we have linked some pages that can hopefully help you. If not, please do not hesitate to contact us! We strife to answers all questions as quickly as possible.
Please note: we can only offer support in English.
Quick jump to:
Questions & Features
Have a question or just want to know more about what is possible in the app?
Frequently Asked Questions
If you have a question, check our FAQ, maybe it is already answered there!
FAQ >
Explanations and Did You Knows
Want to know more of what is possible in the app?
Explanations >
Did You Knows >
Have an idea for the app?
We receive lots of feature requests. Before contacting us, please check if your request is already on the roadmap or wishlist.
Roadmap >
Wishlist >
Fixing issues
Recovering from lost data
All options to recover lost data.
More info >
Recovering from problems
How to recover from problems.
More info >
Fixing duplicates
If you are seeing duplicate data.
More info >
Deleting a Cloud sync account
Want to delete your Cloud sync account?
More info >
Didn’t find what you’re looking for? Please contact us.
Technical
Board Game Stats is available for devices running iOS 14 or later via the App Store, and Android 6 (Marsmallow) or later via Google Play. We do not currently support other stores or distribution methods.
BG Stats is currently not available in the Google Play store in Russia and Belarus due to legal requirements as enforced by Google.
Languages
BG Stats is available in Czech, Dutch, English, Finnish, French, German, Icelandic, Italian, Korean, Polish, Portuguese, Spanish, Simplified Chinese, Swedish, and Ukrainian.
Please note we can only offer support in English.